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5 Key Chair Components, Office chair resellers should know about.

Updated: Nov 22, 2023

As an office chair reseller, do you know the five key components that make a great office chair? If not, you're missing out on a critical aspect of your business. Knowing what goes into a high-quality office chair or work chair can help you better understand the needs of your customers and provide them with the best products possible.

In this article, we will cover the five key chair components that every office chair reseller should know about. From the base to the armrests, we'll explore the different parts that make up an office chair and explain why they are essential for a comfortable and supportive seat.

By the end of this article, you'll have a better understanding of what makes a great office chair and be able to provide your customers with valuable insights and advice. So, let's dive in and discover the world of office chair components!

As a business owner specializing in the sale of chairs, you undoubtedly appreciate the significance of providing your customers with high-quality, comfortable, and long-lasting seating solutions. However, given the plethora of chair components available, it can be daunting to determine where to begin. That's precisely why we've compiled this all-inclusive guide for resellers, outlining the five key chair components that you must be acquainted with gas lift, mechanism, base, casters, and upholstery.

Office chair components - a guide for resellers

By comprehending these components and their diverse options, you'll be able to expertly direct your clients toward the finest chairs for their needs, establishing yourself as a knowledgeable and reliable reseller. So, let us delve into the specifics and explore what distinguishes an exceptional chair.

Key Chair Components 1 - Gas lifts

To achieve maximum comfort and ergonomics, chairs are equipped with gas lifts, which play a vital role in providing height adjustment and allowing users to customize their seating position. As a reseller, it is essential to comprehend the various types of gas lifts available and their respective advantages and disadvantages to provide the best chairs to your customers.

The most commonly used type of gas lift is the pneumatic gas lift, which utilizes compressed air to raise and lower the chair's seat. They are highly reliable, durable, and user-friendly, making them a popular choice for office and task chairs. However, they may not be suitable for heavy-duty chairs or those that require precise height adjustments.

Gas lifts are the mechanisms that allow for height adjustment in office chairs.

Another type of gas lift is the hydraulic gas lift, which uses hydraulic fluid to adjust the chair's height. They are typically found in barber chairs and salon chairs, where precise height adjustment is crucial. However, they may require more maintenance and may not be as durable as pneumatic gas lifts.

In addition to these basic types, specialized gas lifts are also available, such as locking gas lifts that allow users to lock the chair's height in place and adjustable tilt gas lifts that provide both height and tilt adjustment.

Ultimately, the selection of a gas lift will depend on the chair's specific needs and the user's requirements. As a reseller, it is critical to be familiar with the different types of gas lifts and their benefits and drawbacks to make informed recommendations to your customers and ensure they receive the best chair for their needs.

Key Chair Components 2 - Mechanism

Understanding the chair mechanism is crucial to ensure the comfort, ergonomics, and functionality of the chair. As a reseller, it is important to have a good knowledge of the various types of chair mechanisms available to recommend chairs that suit your customers' specific requirements and preferences.

The chair mechanism refers to the internal mechanisms that control the chair's movement and adjustments. It includes features such as tilt, recline, and tension control.

One common type of chair mechanism is the, which synchronizes the angle of the seat and backrest as the user reclines, promoting a comfortable and supportive posture. This mechanism is perfect for individuals who spend extended hours sitting and require good back support and posture.

Another type of chair mechanism is the knee-tilt mechanism, which tilts the seat and backrest while keeping the feet on the ground, reducing pressure on the thighs, and improving blood circulation to the lower legs. This mechanism is ideal for people who suffer from knee or hip pain or need to maintain good circulation while sitting for extended periods.

Other types of chair mechanisms include the swivel mechanism, which allows users to turn the chair 360 degrees without straining their back, and the tension adjustment mechanism, which enables users to adjust the amount of resistance when reclining.

Key Chair Components 3 - Base

The chair base is a critical component that determines the chair's stability, mobility, and weight capacity. As a reseller, it's important to understand the different types of chair bases available, so that you can recommend chairs that meet your customers' specific needs and work requirements.

The chair base is the foundation on which the chair rests. Typically made of metal, it provides stability and support to the chair. It often includes features like swivel capability and may have additional components such as a gas lift.

One common type of chair base is the five-star base, which consists of five wheels or casters arranged in a star shape. This foundation delivers top-notch steadiness and mobility, making it optimal for office seats and task seats.

The five-star foundation is frequently adjustable in height, enabling users to tailor their sitting position to ensure ideal comfort and ergonomics.

A different seat foundation is the sled foundation, composed of two parallel runners that support the weight of the seat. Sled bases offer excellent steadiness on even surfaces and are often utilized in conference rooms and waiting areas. Nonetheless, they may not be suitable for seats that require frequent movement or that are utilized on carpeted surfaces.

Additional types of seat bases encompass the cantilever foundation, which provides a modern and elegant appearance and is frequently utilized in executive seats and reception seats, and the pedestal foundation, which is composed of a single post and offers top-notch steadiness and weight capacity for heavy-duty seats.

Key Chair Components 4 - Casters

Casters are a critical component of chairs, providing the mobility and ease of movement that users need to work comfortably and efficiently. As a reseller, it's important to understand the different types of casters available and their impact on mobility, floor protection, and noise.

Hard casters are a common type of caster that is made of hard materials such as plastic or metal.

They provide excellent mobility on hard surfaces such as concrete or tile but may damage or scratch softer flooring such as hardwood or vinyl. Hard casters also tend to be noisier than other types of casters, which may be a concern in quiet work environments.

Soft casters, on the other hand, are designed to provide mobility on softer surfaces and protect hard flooring from scratches and damage. They are typically made of rubber or polyurethane and are much quieter than hard casters, making them ideal for use in quiet work environments such as libraries or conference rooms.

Casters are the wheels attached to the base of the chair. They allow for easy mobility and movement across different surfaces. Casters come in various types, such as fixed or swivel, and are typically made of materials like plastic or rubber.

Other types of casters include locking casters, which allow users to lock the chair in place for added stability, and brake casters, which automatically engage when the user stands up, preventing the chair from rolling away.

Key Chair Components 5 - Upholstery

The chair's upholstery is an important factor to consider when choosing a chair that meets your customers' needs. As a reseller, it's essential to be knowledgeable about the different types of upholstery available and their benefits and drawbacks in terms of comfort, durability, and maintenance.

Upholstery refers to the covering or fabric used on the chair's seat, backrest, and armrests. It provides comfort and aesthetic appeal to the chair. Upholstery materials can vary, including fabrics, leather, or synthetic materials.Upholstery refers to the covering or fabric used on the chair's seat, backrest, and armrests. It provides comfort and aesthetic appeal to the chair. Upholstery materials can vary, including fabrics, leather, or synthetic materials.

Leather upholstery is a popular option that provides a luxurious look and feels. It's also durable and easy to clean, making it ideal for high-traffic areas such as executive offices. However, leather can be less breathable than other types of upholstery, which may cause discomfort in warmer environments. Additionally, the leather may require special care and maintenance to prevent cracking or fading over time.

Mesh upholstery is another popular option that provides excellent breathability and comfort, making it ideal for chairs used in warm or humid environments. It's also durable and easy to clean, making it a great option for high-traffic areas. However, mesh upholstery may be less durable than other types of upholstery and may not provide the same level of cushioning as leather or fabric.

Fabric upholstery is a versatile option that is available in a wide range of colors and patterns, making it easy to match any décor. It's also breathable and comfortable, making it a great option for chairs used in warm or humid environments. However, fabric upholstery may be more difficult to clean than leather or mesh, and it may be more prone to staining or wear over time.

Overall, the choice of upholstery will depend on the user's specific needs, work environment, and aesthetic preferences. As a reseller, it's important to be knowledgeable about the different types of upholstery and their benefits and drawbacks in terms of comfort, durability, and maintenance, so that you can recommend the best chairs to your customers and ensure that they have a safe and comfortable seating experience.

Other Considerations:

As a reseller, there are several other important considerations to keep in mind when selecting chairs for your customers. These include pricing, warranties, and customer service. Here are some tips for selecting chairs that meet these criteria and provide added value to your customers:


  • Research different chair options to ensure that you are offering competitive pricing.

  • Consider offering bulk discounts or special promotions to incentivize customers to purchase from you.

  • Be transparent about pricing and any additional fees or charges.


  • Look for chairs that come with a manufacturer's warranty to provide added peace of mind to your customers.

  • Understand the terms and conditions of the warranty, including any limitations or exclusions.

  • Consider offering your own warranty or extended warranty options to differentiate your offerings from competitors.

  • Offer excellent customer service, including responsive communication and support.

  • Provide easy and hassle-free returns or exchanges for chairs that do not meet your customers' needs.

  • Be knowledgeable about the chairs you are selling, so you can provide helpful guidance and recommendations to your customers.

By considering these additional factors, you can offer added value to your customers and differentiate your offerings from competitors. As a reseller, it's important to take a holistic approach to chair selection, considering all aspects of the chair and the customer's needs. By doing so, you can build a loyal customer base and establish yourself as a trusted provider of quality chairs.

Conclusion: In conclusion, as a reseller, it is crucial to have a deep understanding of the essential chair components to provide your customers with the best seating options available. By familiarizing yourself with different types of gas lifts, mechanisms, bases, casters, and upholstery, you can recommend chairs that perfectly suit your customers' specific needs, ultimately adding value to their seating experience.

However, it's important to remember that successful reselling goes beyond product knowledge. To truly stand out from competitors and establish yourself as a trusted authority, consider other factors such as competitive pricing, reliable warranties, and exceptional customer service. These elements not only enhance the overall customer experience but also contribute to building a solid reputation in the industry.

If you want to explore more about the topic of upholstery, we invite you to read our next blog post titled "5 Types of Upholstery for Executive Chairs." This article will provide you with valuable insights into different upholstery options, helping you make informed decisions when recommending chairs to your customers.

For those interested in experiencing our products firsthand, we welcome you to visit the Stellar Factory and showroom located in Foshan, Guangdong Province, China. To schedule an appointment, please call us at +86-757-23399841 or +86-757-29221280.

To learn more about our company and browse our extensive range of seating solutions, please visit our website at or click on the following link: Our website provides detailed information about our products, services, and contact details, making it easier for you to reach out to us. To ensure a convenient and efficient meeting arrangement, we offer the option to schedule a meeting online through Calendly. You can book a 45-minute meeting slot by visiting

If you have any further questions or would like to get in touch with us directly, please feel free to drop us an email at We are always here to assist you and provide the necessary support.

Thank you for considering Stellar Global as your trusted source for high-quality seating solutions. We look forward to assisting you in finding the perfect chairs that cater to your customer's needs and exceed their expectations.

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